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Office

5, Castle Meadows,
Downton,
Salisbury,
SP5 3JY

Office Hours
MON-FRI
10.00 am - 5.30 pm

 

Registered Office

Brandon House,
90, The Broadway,
Chesham.
HP5 1EG

Shipping Times

All items to the UK are delivered free and sent by 
Royal Mail Standard 2nd Class
For orders placed on Monday to Friday (excluding Bank Holidays), orders are despatched within 
24 hrs of receipt of order and delivery is usually within 2-5 days thereafter

Return Policy

No Quibble, 28 Days Returns:

We hope you love your purchase, but if you’ve changed your mind, no problem – you can return the item/s to us for a full refund or exchange within 28 days of your original purchase date. If the item is new, unused, and in its original packaging (containing all accessories and inserts), you’ll get a full, no-quibble refund (or exchange, if you’d prefer).

Kindly note that we are not able to accept any personalised or engraved items for refund or exchange ,unless we have engraved incorrectly from details provided.

Change Requests or Incorrectly Ordered Items:

If you wish to make a change to your order, please email: expressionengravers@btconnect.com or call +44 (0)0845 226 2771 within one hour of purchase and we will do our very best to assist. Please note that due to processing timeframes, your request is not guaranteed.

Returns Address & Information:

So that we can process your return, please enclose a copy of your invoice or a note containing your full name and order number. Your return should be addressed to:

EXPRESSIONS ENGRAVERS LTD

5 CASTLE MEADOWS

DOWNTON

SALISBURY

SP5 3JY
United Kingdom

We highly recommend sending your item(s) back to us on a recorded/tracked service, as we accept no liability for returns not delivered to us. You will be responsible for paying your return shipping costs, however, our product packaging is compact enough to be classed as a Large Letter by Royal Mail.

Please ensure that your return is packaged appropriately, as any damage caused to the item during transit will remain your responsibility. Returns will not be accepted on any items damaged by the customer or whilst in transit to us.

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